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Customer Relationship Management
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#	Item
151	Microsoft Word - 11_Ovidiu Moisescu_templateFinal EN Add to Reading List Source URL: www.amfiteatrueconomic.ro Language: English - Date: 2014-11-01 04:06:40 Business Economy Marketing Quality management Consumer behaviour Customer experience management Knowledge representation Customer satisfaction Service quality Loyalty business model SERVQUAL Customer relationship management
152	FALL-WINTER 2016 CATALOG of BOOKS B ES TSE LLERS FROM AMACO M-3 Add to Reading List Source URL: www.amacombooks.org Language: English - Date: 2016-07-06 17:45:42 Economy Marketing Business Customer experience management Personal selling Sales E-commerce Sales process engineering Touchpoint Customer relationship management Customer experience Engagement marketing
153	5 STEPS TO SUCCESSFUL LEAD GENERATION 1 UNDERSTAND YOUR Add to Reading List Source URL: btgmarketingsolutions.incisivemedia.com Language: English - Date: 2016-07-20 09:55:15 Business Marketing Economy Marketing automation Salesforce.com Targeted advertising Lead generation Customer relationship management
154	February, 2016 CATCHING THE SECOND WAVE OF PRODUCTIVITY THE PBX IS NOT THE PLATFORM Tim Banting, Principal Analyst Add to Reading List Source URL: webobjects.cdw.com Language: English - Date: 2016-06-02 14:27:47 Videotelephony Information technology management Cloud infrastructure Teleconferencing Customer experience management Customer relationship management Unified communications Business process management Cloud computing Cisco Systems Supply chain management Internet of things
155	Retail www.cercia.ac.uk Cercia provides access to a wide range of solutions for the retail and service sectors. Our focus is on intelligent decision-making, taking into account customer behaviour as revealed by our adva Add to Reading List Source URL: www.cercia.ac.uk Language: English - Date: 2006-02-06 06:42:16 Customer experience management E-commerce Marketing Customer relationship management Electroencephalography Computational intelligence Data analysis Data mining
156	JOB DESCRIPTION ROLE PROFILE Role title Account Manager Add to Reading List Source URL: www.itecgroup.co.za Language: English - Date: 2016-07-05 05:31:58 Consumer behaviour Customer experience management Marketing Information technology management Customer relationship management E-commerce Customer retention Customer satisfaction Infrastructure optimization
157	Silverlake Symmetri Customer Management Solution Suite The Current Landscape In the past three years, the banking climate has changed considerably. A landscape of abundance, where banking providers co-existed happily, ha Add to Reading List Source URL: www.silverlakesymmetri.com Language: English - Date: 2016-03-23 21:28:04 Customer experience management E-commerce Marketing Consumer behaviour Customer relationship management Mobile banking Customer experience Customer retention Customer service Call centre Omnichannel Customer attrition
158	libretto masterindd Add to Reading List Source URL: www.mktg.usi.ch Language: English - Date: 2011-04-11 11:02:42 Marketing Target audience Product marketing Supply chain management Strategic management Integrated marketing communications Customer relationship management Digital marketing Marketing operations Bachelor of Management Studies
159	Predictive Analytics for Sales and Marketing Seeing Around Corners January 2012 Trip Kucera, David White Add to Reading List Source URL: spotfire.tibco.com Language: English - Date: 2015-04-19 23:44:30 Marketing Business intelligence Analytics Marketing performance measurement and management Predictive analytics Marketing automation Customer relationship management Predictive modelling Customer insight Customer lifetime value Marketing operations Customer analytics
160	blue-green_pattern_grey Lines Add to Reading List Source URL: www.syniverse.com Language: English Marketing Customer experience management Business E-commerce Brand management Syniverse Brand loyalty Customer relationship management Engagement marketing Customer experience Touchpoint Location-based advertising

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